5Dimes Sportsbook Review

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Pros and Cons

  • Enormous list of betting markets and customizable wagers.
  • Reduced juice betting markets.
  • Over 20 years in the business.
  • Typically, one of the fastest sites to process payouts on our U.S. Offshore Online Sportsbook Payout Report.
  • Will take away reduce juice markets if you’re a profitable bettor.
  • Many users complain of credit and debit card fraud on deposits.
  • Outdated interface and software.
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General Info

  • 1996
  • Costa Rica
  • Email, Phone, Live Chat
  • English, Spanish
  • Sportsbook, Live Betting, and Racebook
  • Casino, Live Casino
  • Contact Us

Warning – Important Notices

*Suspended Service to US Players: On September 7th, 2020. 5Dimes suspended its service to the U.S. market. Since then, the sportsbook has also ceased operations in other markets. This comes in light after a wave of player complaints on credit card fraud and a $46 million settlement agreement with US courts. Please check directly with customer support to learn if your location has service.

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Review Summary

5Dimes is one of the pioneers of the offshore betting industry and has been in business since 1996.

Since its inception, the online sportsbook has consistently paid players on time and is still one of the leaders in withdrawal speeds.

It is the largest site to offer reduced juice in the US players and has a staggering number of markets.

The 5Dimes Group is based in Costa Rica. They own several sister sites that use the same odds and support staff, such as SportBet.com, ChineseBookie.com, IslandCasino.com, and VietBet.com.

It has a staff of over 100 employees servicing their sites based in San Jose, Costa Rica.

Our Take on 5Dimes Sportsbook

What We Don’t Like

Honestly, there isn’t too much to dislike about the sportsbook, other than perhaps one of their recent rulings against a bettor and the conduct of head linesmaker, “Tony.”

In what is known across the internet as “Dan711 vs. 5Dimes,” a player had over $32,500 confiscated from his account and was threatened by Tony to pay back another $10,000 that he had already cashed out.

The incident occurred in 2012, and it shocked many bettors and industry watchdogs sites.

Dan deposited several times in the site, totaling $885 in deposits. He won a progressive pleaser wager on October 9th, 2012 which paid him 7000/1 instead of the proper odds of 70/1. Instead of winning $39.90 from his wager at 70/1, Dan was paid $3,390 instead.

Dan felt concerned that his bet might get voided and that the payout was a mistake. He called support and inquired about his payoff.

The customer service representative told him that the pay table was correct, and he was not paid $3,990 in error.

Still unsure about his situation, Dan asked to speak with a manager, who also verified the pleaser payout was correct.

Fast-forward a month or so and Dan was on a hot streak. He not only cashed out $10,000 at that time, but he held a large balance of over $35,500 in his account.

He won a large sum betting the NFL but was disappointed to see his account locked after a big week.

Keep in mind, all these bets placed well after the pleaser win and were all won fair and square. There were no line errors. Dan’s winnings were legitimate.

Tony, the head-honcho at 5Dimes, didn’t think so. Dan did his best to verify that he got paid the correct amount.

5Dimes confiscated his balance and Tony threatened to send people to collect if he didn’t cough up the $10,000 “he stole.”

Tony also told Dan via the sportsbook’s live chat support that “you should be packing up your shit.”

Tony’s ruling even went against their stated terms and conditions.

The sportsbook should have resettled his pleaser win at the correct price and docked about $3,300 from Dan’s account.

Instead, they closed Dan’s account completely and threatened him physically for the $10,000 he already cashed out.

There is no doubt that this ruling was a weak moment in 5Dimes’ history. However, with that said, this is the exception rather than the norm. 99.9% of players have no issues collecting their winnings.

Also, since the debacle with Dan, 5Dimes has not had any similar problems or rulings.

Tony’s conduct in the live chat has become somewhat notorious across sports betting forums. The guy runs a top-tier sportsbook, but he certainly treats his players with a lack of respect at times.

It’s not the first time he has disrespected or threatened a player through live chat.

Users’ Opinions and Experiences

5Dimes Sportsbook User Reviews
Name
Rating
Review
Date
Country
Wally Ramos
5/5.0

Been with 5d for 20 years. Experienced a few problems but always worked them out and would highly recommend them to the serious player or casual bettor.

Feb 2019
Frank
4/5.0

I don’t think 5Dimes is the best site out there, but they have paid me on time. There are lots of great odds available. I got the deposit bonus.

Feb 2019
Joey
4/5.0

They are a good site but payouts can be slow at times and support sucks. However, they are the only site I know that has reduced juice. The casino is good, too.

Feb 2019
Sam
3/5.0

I swear 5Dimes hasn’t changed their layout since 1999. The software is old and the payouts can be slow at times, but it’s a decent book.

Feb 2019
Nate
2/5.0

I like the sportsbook for the bets, but the support is bad. They have yelled at me in the chat and not responded to my requests of payouts.

Feb 2019
Lou
1/5.0

Their bitcoin payouts can be slower than other sites, but they do pay. They can several days even after they send the transaction due to the processor they use. BEWARE.

Feb 2019
Ali
3/5.0

Some things don’t change at 5Dimes, like their betting software. However, I still like them and have been there for over ten years.

Feb 2019
Tony
5/5.0

The best bonus is the reduced juice. They have lots of other bonuses you can pick but it’s by far the best one.

Feb 2019
Jason
3/5.0

If you like live betting, then 5Dimes sucks. Also, support is rude and they yell at you, but you should still get paid. Tony is gone I hear.

Feb 2019
Cindy
1/5.0

5Dimes said they sent a payout but it was not credited for another 5 days. The amount was close but not exactly right. I would not use them again.

Feb 2019
Tahoedirt
1/5.0

Zero stars- AVOID 5DIMES AT ALL COST. The manager, Tony is the biggest jerk you’ll ever find and trying to cash out is incredibly difficult and expensive- The fees to retrieve your own money is ridiculous. Worst sports book anywhere.

Apr 2019

Deposits and Withdrawals Review

C-

Tons of Cashier Options

The site offers plentiful banking options for players, more than most other sportsbooks.

Since e-wallets ban US players from using their services, the betting platform offers a host of other traditional methods for deposit.

Bitcoin is the most popular deposit option and our preferred method. Deposits are credited quickly and there are no fees.

Visa credit card deposits are also a popular method. There is no fee for depositing by credit or debit card, and deposits credit instantly.

Person-to-Person transfers are another option if a player cannot deposit via card.

Players will have to pay upfront fees for this method, but 5Dimes will reimburse these fees if the deposit is $250 or more. These can take up to 24 hours for the site’s staff to process and credit to player accounts.

Inter-book transfers and account-to-account transfers are also available.

This allows players to transfer funds from another offshore sportsbook or add money to their friend’s accounts.

Payout Methods

The most popular withdrawal methods are check and person-to-person transfer. Checks process in about a week and have fees ranging from $40 to $80 depending on the amount requested.

Each check has a max amount of $7,500. Players can receive a free check withdrawal every 30 days if they request their withdrawal by 1 pm Monday.

Person-to-person transfers take 48 hours to process and can be sent up to $450. Depending on the amount requested, these can cost players between $10 and $35 per transfer. Bank wires are another option.

These come with a minimum amount of $1,000 but have a max of $9,500.

In late June 2014, 5Dimes began accepting the crypto-currency Bitcoin. Deposits and withdrawals are both free via BTC. If you’re not familiar with bitcoin.

Deposits aren’t instantaneous but should take about a half hour. Your funds will be converted into US dollars upon deposit and converted back to bitcoins when you request a withdrawal.

Withdrawals via Bitcoin process in less than 24 hours. The site has gotten faster with their processing rates with BTC since they introduced the method.

Payouts are often done in a few hours.

Notable Payment Processors
  • bitcoin
  • mastercard
  • visa
Deposits
  • bitcoin
  • check
  • wiretransfer
Withdrawals
Other Processors: Person to Person

5Dimes Bonuses

Choose the Reduced Juice Bonus

5Dimes’ reduced juice bonus is the default bonus handed out to players and is the one we recommend.

Once players choose their bonus option, they will not be able to change it, so it’s even more critical that players stick with reduced juice.

5Dimes Reduced Juice Bonus

The sportsbook actually offers half a dozen more bonus options, such as Free Payout Rewards, Match Bonuses and Reload Bonuses, and Cash Back Rewards.

None of these even come close to the value of reduced juice.

Reduced juice allows bettors to bet consistently with reduced pricing, saving them thousands of dollars in the end.

Take the default reduced juice bonus – it’s a no-brainer.

When you log into your account, it’s worth noting they don’t list the reduced juice lines with their regular markets.

Each sport that offers reduced juice will have a “Reduced” check box listed with the other markets.

These should be your go-to markets to look for the best available odds on any event you’re looking to bet.

However, something to keep in mind if you’re an advanced sports bettor, and you begin winning nicely with these markets – management may remove them from your betting options.

This can take some time, though, (and may not happen at all) so we still recommend reduced juice lines as the best bonus option by a significant margin.

Expert Tip

At sign-up, you will be able to choose your bonus. It’s important to choose reduce juice rewards, rather than the other options of freeplay or cash back.

Review Highlights

Large Number of Sports Offered

The site’s client base used to be predominantly American before their exit from the US offshore market. Since, the sportsbook welcomes overseas action.

They still focus heavily on North American sports but have an expansive list of international sports.

Major US sports, such as the NFL, NBA, MLB and NHL, garner the most betting action, along with NCAA football and basketball, especially March Madness. The markets for these sports are quite large.

Just about every soccer league in the world is available for betting, including top European leagues such as the English Premier League, Italian Serie A, German Bundesliga and Spanish La Liga.

This extends further into the domestic leagues of South America and parts of Asia.

There are odds for just about every sport in the world. Auto racing, golf, tennis, boxing, mixed martial arts, cricket, rugby and more all have betting odds.

Most of them have futures and a small list of propositions.

Abundance of Markets

Aside from straight wagers, parlays, and teasers, they offer a host of other betting markets, including a large assortment of player and team props, futures, if-bets and action reverses.

5Dimes Betting markets

This merely scratches the surface, though, because the site has more alternative lines than most other sportsbooks. Alternative moneylines and point spreads, along with teasers and pleasers, are also widely available.

Their teasers options and odds are particularly excellent. Players can take advantage of two-team, 6-point NFL teasers at +100. They also offer teasers and pleasers, from 5 points all the way up to 20 points for football.

DynamicLines are a feature that 5Dimes added in September 2015. Players can still use their traditional betting menu and software, but once they utilize DynamicLines – we doubt they will want to go back.

5Dimes Dynamic Lines Betting Markets

Odds update without the need to refresh with DynamicLines

DynamicLines lists on the left side of the screen after players log into their account. They update all odds live and are available for all sports and markets, including all player and team props.

Bettors can place any type of wager and will never have to reload the page.

Perhaps their only low point is their live betting platform. The sportsbook lacks the flash and frills that you will see at some other online bookmakers.

It’s just plain white background with text, where players use check boxes to navigate between betting markets. For live or in-play wagering, this isn’t exactly optimal.

Odds still update live, but as far as speed and ease of use, a separate live betting interface or platform makes things easier.

Betting Limits

5Dimes accepts bets as low at $0.50 and as high as $5,000 on sides and totals of the biggest markets. This includes the NFL, NBA, NHL, MLB and both NCAA football and basketball.

They don’t post their lines as fast as Bookmaker, but they’re pretty close.

NFL lines for the next week release late Sunday night. They have overnight lines for basketball, football, and baseball. In both college and professional leagues.

Small market sports will have lower limits than $5,000. Propositions usually have a maximum bet of $250 to $500, but some props can have a max bet of $50. This isn’t something out of the ordinary.

Any sportsbook worth its salt has small betting limits on their propositions. The vast majority gear their prop bets toward recreational bettors. Sharp bettors can spot inefficiencies in these markets and hit a sportsbook hard.

In a way, 5Dimes offers no maximum betting limit. After a user bets the maximum amount, (again, $5,000 for major markets) the odds will reset, and bettors will once again be allowed to wager more.

There is no maximum number of times a player can reset the betting limits. The odds will change, (drastically if done multiple times) but the site will continue to accept the bets.

Customer Support

Live Chat Available
1-800-430-5896
5Dimes has plenty of options for contacting support, which include phone, email, and live chat. Support’s reviews are mixed.

Live chat usually responds within minutes, but many users have complained of snappy or brash responses from support.

With that said, the quality of support is still above-average.

5Dimes Reddit Review vs SBS’ Review

Certainly, there is some value in looking at other users’ reviews before picking an online sportsbook to place your winning bets.

Reddit’s threads about this sportsbook (or any betting site) do provide help however one needs to be careful as they may be biased and written with a certain angle.

On the other hand, SBS’ staff follows specific criteria such as in-depth analysis in our sportsbook reviews which are written by professional sports bettors who have years of experience in the gambling industry.

Final Thoughts

The most important aspect to consistent winning is getting the best price for the majority of your bets, and this site offers a great opportunity to accomplish that with their extensive markets and reduced juice.

They also pay players quickly and have been around for long.

No offshore betting site is completely safe, but 5Dimes has built a track record despite some hiccups.

About the Author

Joseph Falchetti

Joseph Falchetti

Editor-in-Chief, Pro Sports Bettor and Casino Expert

Joe is the author of the majority of sports betting pages on SBS and he serves as a gambling consultant to our content team. He's been mentioned on Forbes.com as a gaming analyst, and his articles have been linked by larger publications, such as the New York Times.

1 / 5

5Dimes

3.5/5.0
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